Legal Notices and Privacy Policy

Privacy Policy

Last updated: February 12, 2016

    BY USING THIS WEBSITE OR GIGAWIZ SOFTWARE PRODUCTS OR SUBMITTING INFORMATION TO GIGAWIZ THROUGH THIS WEBSITE OR via ANY OTHER MEANS, YOU ARE CONSENTING TO THE COLLECTION, TRANSFER, AND USE OF INFORMATION AS DESCRIBED IN THIS PRIVACY STATEMENT.
Privacy Statement
    Personal Information:
  • Gigawiz has a strict privacy policy regarding the use of personal information that we receive, including:
    • Information you provide to us directly when communicating online with Gigawiz
    • Information we receive from authorized international retailers of the products about processed orders or corresponding order-related enquiries
  • The personal information will never be leased, sold or used for any purpose other than responding to requests, identifying the registered licensees of our products, providing technical help to eligible licensees, or sending important notifications.
  • Learn More about collection of personal information and our use of the collected information.

    Information Related to Use of Gigawiz Software Products:
  • The information sent to Gigawiz during activation, deactivation, update process, or use of Gigawiz software products is solely used for (i) verification of licensing status, (ii) compliance purposes, and (iii) detecting and preventing misuse of Gigawiz software products.
  • Learn More about the content of this information and the extent of its anonymity.

    Web Usage:
  • Web usage information is used for improving the content and functionality of the website pages.
  • Learn More about the content of this information and the extent of its anonymity.

Personal Information: Source of Information and Use
    The Source of Personal Information We Collect:
  • (a) Information you provide to us directly when communicating online with Gigawiz (e.g., via the website forms or email correspondence), for example:
    • When submitting a request for eligibility verification related to use of educational or government license pricing
    • When submitting a request for obtaining pre-purchase licensing information
    • When submitting a request for an evaluation copy of a Gigawiz software product
    • When registering your license
    • When submitting a technical support request
    • When submitting a feature request
  • (b) Information we receive from authorized international retailers of the products about processed orders or any relevant order-related enquiries.
  • Our Use of Personal Information:
  • The use of personal information is limited to:
    • Verifying your eligibility for using educational or government license pricing, and providing the required authorization
    • Verifying that existing personal information about you in our possession is accurate
    • Verifying your eligibility for using technical support and other related services, and providing services as needed
    • Responding to submitted questions and requests
    • Providing an evaluation copy of a Gigawiz software product
    • Sending important and essential notifications
Activation, Deactivation, Update Process, or Use of Gigawiz Software Products
    Internet Connectivity and Privacy
  • The Software includes anti-piracy technology ("License Management System") that may cause your computer, without additional notice, to automatically connect to a Gigawiz domain over the Internet for purposes including verification of licensing status, compliance (including without limitation export compliance), and detecting and preventing unauthorized uses of the Software (collectively, "License Validation").
  • License Validation involves the Software sending information to Gigawiz at different times, for example, at activation, deactivation, launch and/or use, checking for updates, and the update process. The following provisions apply to all Internet connections by the Software.
  • Whenever the Software makes an Internet connection and communicates with a Gigawiz domain (whether automatically or at your explicit request), the Gigawiz Privacy Policy, described on this page, shall apply.
  • Collection of Information:
    When a Gigawiz software product connects to the Internet during activation, deactivation, update process, or use of the software product, the software sends the following information to Gigawiz:
    • The computer "fingerprint", which is a code generated from a combination of hardware specifications and the license-specific registration code (serial number)
    • The software version and the corresponding license version number
    • The number of times the software has been launched since the last activation
    • The operating system version
    • The local language in use
    • The local machine time (including time zone)
    • The machine MAC address/type/serial number
    • The IP address
    Our Use of the Collected Information:
  • We use this information as follows:
    • For verifying the licensing status
    • For compliance purposes (including without limitation export compliance)
    • For detecting and preventing misuse of Gigawiz software products (for example, softlifting, using the software on a service bureau basis, commercial piracy).
  • This information is transmitted anonymously. However, linking the collected information to personally identifiable information via serial number may become required under the following conditions:
    • For verifying and resolving submitted requests related to activation or deactivation problems
    • If it is required to check for compliance purposes
    • If a serial number has been compromised
    • If misuse of a Gigawiz software product is detected
Web Usage
    The Web Statistics:
  • This Information is used for improving the content and functionality of the website pages. The Web statistics information tracks visitor traffic patterns; the collected information being:
    • Referral data, i.e., the URL from which you have entered the Gigawiz website, the pages that are most visited, browser type, language and OS, the periods of week or times of day the servers experience higher load, IP address and demographic information.
    • Web usage information does not include any personally identifiable information except to the extent that IP addresses may be considered personally identifiable in some jurisdictions.